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Welcome to TecServ

Support

About Us

Welcome to TecServ Customer Care

Better Servicing Your Needs!

Welcome to Windsor's Customer Care home page! We have newly formed a Customer Care organization that includes Credit, Technical, and Service specialists to better serve your needs.

Call us toll-free at
(800) 444-7654

FAX us at
(866) 271-0520

Business Hours:
Monday through Friday

8am to 8pm Eastern
7am to 7pm Central
6am to 6pm Mountain
5am to 5pm Pacific

When you call our toll-free Customer Care number you won't be assaulted by a maze of automated phone system options. We have simplified things so that you can speak with a person who has the knowledge and support to get you the answers you seek.

Windsor Industries is committed to meeting your needs and has been providing service for over 30 years.  We have distribution nationwide through our key distributors.  We also have a world class sales force to assist at the local level.

Services provided by Customer Care:

  • Customer Referrals
  • Schematics and Owners Manuals
  • Product Information 
  • Product Troubleshooting 
  • Warranty Information

If you have any additional questions on a service not listed please contact us so we can discuss your needs.

Customer Care Teams

Team Member Fax Number Email
Credit Support:
Manager:
Power Case 303-865-8945
Brian Jones 303-865-8939
Laura Lowery 303-865-8958
Mercedes Raceils 303-865-2754
Albert Ramirez 303-865-8951
Tammie Sparling 303-865-8950
   
Technical Support:
Manager:
Gabe Romero 303-865-2723 
Gary Schwartz 303-865-6169
Dave Smith 303-865-2739
Joel Yourzek 303-865-2740
   
Customer Care:
Manager:
Mary Calvillo 303-865-2718
Ruby Cayler 303-865-2716
Rex Shull 303-865-5832
DeAnna Merrill 303-865-2720
   
Specialists:
Manager:
Jordan Brooks 303-865-2724
Krista Holder 303-865-2714
Michelle Martinez 303-865-2713
      
International:
Hanna Burminska 303-865-2711

 

A Member of Kärcher Floor Care